We have a long list of replacement window reviews & testimonials. Read the latest below or if you’d like to share your experience with Renewal by Andersen of Western New York, complete the form below.
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Our experience with Renewal by Anderson has been very good. Our old window had a very pronounced bow that caused us some worry at replacement time. Their installers were able to lessen the sag without additional expense. They worked diligently and carefully all day! We were very impressed at their knowledge and skill.
We recently had 3 entry doors from Anderson installed in our home in December. We loved the fact that, finally, there were no more drafts coming from our doorway all winter long. However, when the spring rains came, we had water coming in between one of the storm door and the entry door at the house. We called Anderson right away and they sent JOHN out to figure out what the problem was -and he did! He personally saw to the repair ( the drip cap) and explained everything to both of us before, during and after the repair. He's a great problem solver- bet the wish they could clone him! Great job- love our doors ( and windows) and John! Mike and Maureen B.
My 15 yr old townhouse needed some updates, particularly the doors and windows. I ordered 6 double hung windows, a new patio slider and replacement main entry and storm door, too. The 3 man crew treated me and my home with respect in a professional manner, taking care to protect the floors, stairs and furnishings, including removal and rehanging of my custom made window coverings. They were here for 2 days doing a thorough and expert job on my little home, working around a 15 yr old house cat who wanted to inspect their work. I was impressed by how well they worked together as a team. While work of this kind is often noisy, they were not- no yelling or inappropriate language! And on top,of everything else, they swept up and carted away all the debris from the house and garage. Before leaving they explained and demonstrated how the windows work and made sure I could operate them with ease. Thank you to Anderson and crew!
They were extremely thoughtful and caring. She said she has cancer and the crew chief made sure she was okay and comfortable every step of the way.
The installer was sweet and down to earth and went beyond his job duties. I would recommend Renewal by Andersen to anyone I know.
Barbara J. - Rochester, NY
We recently purchased from Renewal by Andersen of Buffalo, NY 4 double-hung windows, 6 casement windows, 3 sliding glass patio doors with side panels, and an entry door. We are very happy with the updated appearance of the new windows and doors. The maintenance free construction will eliminate costly upkeep. The energy efficient units are expected to reduce the cost of fuel for the winter months.
We would like to take this opportunity to express our appreciation for the high quality of product and installation provided by Buffalo, NY RbA. The sales representatives and the engineering staff were most helpful in working out the details to give us the sliding glass doors and side panels that we wanted. The installers removed and replaced all the windows and doors in a very satisfactory and efficient manner.
In general, we found everyone at RbA to be professional, courteous and friendly. We recommend their product to anyone interested in replacement windows.
Hal & Sue R. –Lockport, NY
I wish to compliment your company regarding the installation of windows at my residence.
First of all, the installers from Renewal by Andersen of Rochester were very professional and thorough. Their concern for my property both inside and outside the house was exceptional. The installer’s work ethic was first rate, and they did the installation in an efficient and time conscious manner. The surrounding work area was left clean and neat each time they finished for the day.
The product itself is of substantially good quality, all the mitered corners of the sashes are accurate and the internal frames between the panes are clean. In finishing the interior trim, quarter round molding was used and all corners were expertly mitered.
Externally, the trim was custom made here at the jobsite and looks exceptional. Again, all debris was removed and disposed of properly.
I have observed that the sound transmission coefficient of my new windows appears to be 3 to 6 db better then my old windows. Renewal by Andersen Windows have made a noticeable improvement.
Robert R. –Greece, NY
My wife and I want to thank you for all the personal attention you provided to us during our new window experience. Your help and support made the purchase, along with the installation, very quick and easy.
We absolutely love the Renewal by Andersen Fibrex® windows. They look great, operate easi-ly, keep the exterior noises out and really add to the beauty of our home. As the acting Director of Operations, Maintenance and Security for a large school district, I deal with issues and re-placements all the time. These Fibrex® windows have surpassed my expectations.
I will recommend these windows to my friends and family. Thank you again for all your help and support.
Jeffery B. –Fairport
My windows were completed late Friday (8/13). I can’t say enough GOOD things about the installers...they were absolutely great guys. The job was done to perfection and my windows are beautiful...absolutely beautiful.
Thank you, thank you, thank you Renewal by Andersen.
Carole R. –Fairport
For some time my husband and I had been considering replacing our standard size windows in the family room. This also included a large picture window that enabled us to appreciate the view of our lush backyard and woods behind it. Finally, this spring we invited a Renewal by Andersen Sales Representative into our home to explain the options that were available to us.
We were able to find exactly what we wanted and immediately took the next step. The installers did a wonderful job and were very careful about cleaning up after their work.
The results are even better than we had hoped for and we are extremely pleased with our new windows. Everyone who sees the work done by your
company is impressed and we found the entire experience very worthwhile.
J. Coniglio –Pittsford
We just wanted to take a moment and tell you how very pleased we are with our new windows. Our representative, was very pleasant and very well informed. The Renewal by Andersen Representative explained in detail the quality and function of the windows. The representative took the time to explain and work our financing so that we could work our much needed project into our budget. We felt very confident that we had made the right decision in purchasing the Re-newal by Andersen product.
The actual installation was done in a very timely fashion. The workers were experienced and very thorough. They were very careful not to damage any outside landscaping and were respect-ful of the interior of our home.
In closing, we would like to tell you how pleased we are with the product and all the people involved. It was a great experience and we will be sure to recommend Renewal by Andersen to family, friends and neighbors.
Terrance & Kathleen H. –Rochester, NY